5

Amazing customer service!!

5

I can't recommend Motorpool Automotive enough!! These guys are hands down the best around. They've been working on my vehicles for more than 5 years now. The fact that I drive down from the Santa Cruz Mountains for service should say it all. Reliable, honest, and fair are not normally ways you hear people describe their mechanic and auto service experiences. Every member of the shop has always been more than helpful answering my questions and constantly ensuring quality. Thank you guys for everything you do!

5

Great service as always! Fully trust these guys to do a great job every time.

Thank you Anne and David! It's always a pleasure to serve you at our company. We're thrilled that you consistently trust us for exceptional service. Your ongoing support means the world to us!

- Motorpool Automotive
5

I won’t take my car anywhere else. These guys are more than fair.. trustworthy.. and they do excellent work. I’m very grateful to know that I can trust an auto mechanic shop to do great work!!!

Thank you so much for the kind words, Sean! We're thrilled to hear that you had such a great experience with us. It's our goal to provide top-notch service and make sure our customers feel confident in the work we do. We appreciate your trust and look forward to serving you again in the future!

- Motorpool Automotive
5

had some shocks and frontend rebuilt . there were some delays issues on parts , not really their fault but Chris made it rite . Everyone there was very courteous . when I got my Jeep back , everything was done correctly and on point . Chris explained in detail what was done including alignment and adjustments. . My Jeep now drives like new . I'm very satisfied

Hi John! Thank you for the 5-star review! We're happy to hear that you had a great experience with our team. We understand that delays can be frustrating, but we're glad Chris was able to address any issues and make things right. It's fantastic to hear that you're satisfied with the quality of our work and that your Jeep is driving like new. We'll be here for you if you need anything in the future!

- Motorpool Automotive
5

I recently brought my child's Honda Civic to this automotive repair shop for a pre-purchase inspection, and I was thoroughly impressed by their efficient and interactive service. From the moment I arrived, the staff approached the situation with professionalism and expertise, making me feel confident in their ability to fix the car if needed. One aspect that truly stood out to me was their interactive work order system. Being able to view pictures and videos of the inspection findings on my phone was incredibly helpful, as it allowed me to visually understand the issues that needed attention. What I appreciated even more was the convenience of being able to approve the necessary work directly through my phone. The 'pay now' button enabled me to settle the service payment before even showing up at the shop, saving me time and hassle. Overall, my experience with this automotive repair shop was exceptional. Their tech-savvy approach, combined with their efficiency and transparency, made the entire process smooth and hassle-free. I highly recommend this shop to anyone in need of reliable and modern automotive services.

Dear Melissa, thank you for the fantastic 5-star review! We're delighted to hear that you had an exceptional experience with us. The team takes pride in providing efficient and interactive service, and we're thrilled that you appreciated our tech-savvy approach. We aim to make the car repair process as transparent and convenient as possible, so it's great to know that our work order system and mobile payment option made things smoother for you. Thank you for recommending us, and please don't hesitate to reach out if you need anything in the future!

- Motorpool Automotive
5

I recently brought my 93 Chevy c1500 to Motorpool for a full inspection and brake replacement, as well as having the drive shaft carrier bearing replaced. I was ver pleased with the level of service and expertise provided by the staff. The team was not only nice and friendly but also incredibly efficient in their work. From the moment I arrived, they made me feel welcome and ensured that my truck was taken care of promptly and professionally. The full inspection revealed necessary repairs, and the brake replacement and drive shaft carrier bearing replacement were done with precision and attention to detail. I could tell that the technicians were knowledgeable and experienced which gave me peace of mind about the quality of work being done on my vehicle. Overall, my experience at this car shop was top-notch. The staff's friendliness, efficiency, and expertise truly set them apart. I highly recommend this shop to anyone in need of reliable and skilled car services for their Chevy truck. Thank you for a job well done!

Dear Dik, thank you for choosing Motorpool for your Chevy c1500. We're thrilled to hear about your experience with our friendly and efficient staff. Providing top-notch service is what we strive for, and we're glad we could deliver that for you. Your recommendation means a lot to us. If you ever need any more reliable and skilled car services, don't hesitate to reach out.

- Motorpool Automotive
5

I've been a customer of Motorpool Automotive for a while now, and I can't say enough good things about them. The team of nice gentlemen at Motorpool never try to upsell me on services I don't need; they simply provide honest recommendations and tell me what my 2015 Nissan Versa requires. One thing I really appreciate is their fantastic virtual work order system. It allows me to see pictures and videos of the repairs that are needed before I give my approval, giving me full transparency and peace of mind. Moreover, the staff at Motorpool are incredibly thoughtful in how they communicate with me about the repairs. They patiently answer all my questions and ensure that I fully understand the work being done on my car. Their customer service goes above and beyond, making me feel valued and well taken care of. Overall, I highly recommend Motorpool Automotive for anyone looking for a trustworthy and customer-focused auto repair shop. They have earned my trust and loyalty, and I will continue to bring my vehicle to them for any future maintenance needs.

Dear Desiree, thank you for leaving us this wonderful 5-star review! We are thrilled to hear about your positive experiences with our team here at Motorpool Automotive. Our goal is always to provide exceptional customer service and transparent communication throughout the repair process. It brings us joy to know that our virtual work order system and attentive staff have exceeded your expectations. Thank you for recommending us to others! We look forward to continuing to earn your trust and loyalty in the future.

- Motorpool Automotive
5

What a GREAT local shop! These are the people that you can trust wont overcharge or screw you over. Steve and his crew were all so nice and got me in and out so fast! I used to go through the chain places and there was always an issue that they tried to overcharge me on. Not with Motorpool. They are a bunch of straight up hard working guys that know what they are doing and not trying to jam you up. I recommend them to anyone looking for an honest neighborhood shop!

5

Great service every time!